Help & advice

If housing, money, your studies or a personal situation becomes difficult, this section will guide you to the appropriate official service. The wiki does not copy opening hours or contact details, so that you always see the current information from the responsible service.

01

Find advice

Direct personal, social, financial and housing-related concerns to the right service.

02

Understand the broadcasting contribution

Private room or shared flat, payment amount, payment cycle and possible exemptions.

03

Open important services

Direct official routes for housing, damage, registration and advice.

Immediate danger

For fire, a medical emergency or immediate danger, call 112. For an immediate police emergency, call 110.