How to use the Wohnanlagen-Wiki

This wiki turns official information into practical steps and adds clearly labelled experience from the residences. For important deadlines and rules, always check your own agreement and the linked primary source as well.

The independent Wohnanlagen-Wiki helps with applications, moving in, everyday life and moving out. It is not a service of Studierendenwerk Hamburg and does not replace individual advice.

The following are particularly authoritative:

your own tenancy agreement and accommodation offer,
official letters addressed to you,
the house rules and other rules that apply to you,
current information from the responsible official service.

Official rule

The statement comes from a linked agreement, policy or official page. Example: a deadline in the standard tenancy agreement. Still check whether your own agreement differs.

Depends on the residence

The procedure may be different locally. Example: payment and fault reporting in the laundry room. The local notice and guidance from your residence management take precedence.

Tip from experience

Residents have found this step helpful in practice. Example: take additional photographs of the condition of your room. A tip from experience is not a contractual rule.

Independent guidance

The wiki puts several sources into context and guides you to the right next step. Example: for damage, distinguish between the emergency services, a local on-call contact and the tenant portal.

Use the search in the page header or the topic areas on the home page. The German version is the authoritative editorial source; the English pages mirror its structure and content. Navigation, links and forms should work with a keyboard and on small screens.

Is information missing, a link broken or a statement worded too strongly? Write to the editorial team. Do not send contract numbers, room numbers or other personal data.